Difference between revisions of "Almond+ Ordering system"
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[[File:Ordering system order multiple.jpg|511px|frameless]] | [[File:Ordering system order multiple.jpg|511px|frameless]] | ||
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| + | If the message says "Your Almond+ is ready to ship!" you're ready to go and don't have to change anything, unless the details for some reason aren't correct. | ||
| + | To make changes, simply select from the available options in the drop down boxes and click on "Update Almond" when you're done. The address details are edited by clicking on "View Addresses" which will forward you to a new page where you can update your address details. | ||
| + | |||
| + | == Potential order issues == | ||
| + | |||
| + | There are four reasons why you'd end up with a "There is something wrong with your order!" message and we've detailed them below. | ||
| + | |||
| + | === No Address === | ||
| + | [[File:Ordering system no address.jpg|frameless]] | ||
| + | |||
| + | In this case we're missing your address details. Please fill them in so we can ship you your Almond+. | ||
| + | |||
| + | === PO Box === | ||
| + | [[File:Ordering system po box.jpg|frameless]] | ||
| + | |||
| + | If your address is a P.O. Box or parcel locker, we won't be able to deliver to you, as the Almond+ will be shipped using a courier service that will require you, or someone else, to sign for it when it arrives. Please update your shipping address to a location where someone can sign for the package. | ||
Revision as of 11:52, 22 May 2014
The following page will detail how to use the ordering system so your Almond+ will arrive with you as quickly and smoothly as possible, so please read through it carefully and make sure that all your shipping details are correct.
Singing up
On Monday the 26th of May UTC+8 we'll be sending out an email to all of our backers that will include a unique link that takes you to an account activation page. All you need to do here is to create a password and click on Activate Account.
Checking your order
Once you've activated your account, you'll be able to check your order. Your order page should look something like the following examples below.
If the message says "Your Almond+ is ready to ship!" you're ready to go and don't have to change anything, unless the details for some reason aren't correct. To make changes, simply select from the available options in the drop down boxes and click on "Update Almond" when you're done. The address details are edited by clicking on "View Addresses" which will forward you to a new page where you can update your address details.
Potential order issues
There are four reasons why you'd end up with a "There is something wrong with your order!" message and we've detailed them below.
No Address
In this case we're missing your address details. Please fill them in so we can ship you your Almond+.
PO Box
If your address is a P.O. Box or parcel locker, we won't be able to deliver to you, as the Almond+ will be shipped using a courier service that will require you, or someone else, to sign for it when it arrives. Please update your shipping address to a location where someone can sign for the package.
